Behavioral health organizations differ significantly from traditional medical practices in the ways in which they provide care. Many clinics are equipped to provide both residential and outpatient care and offer a variety of services ranging from one-on-one counseling to group therapy to training programs.
As a result of the complexities and differing workflows within the behavioral health specialty, organizations have been slow to adopt Mental Health EHR software, which tends not to meet the full spectrum of behavioral health needs. This is changing, however, due to the availability of new solutions in the market that make it easier for providers to better manage their day-to-day operations, improve care delivery and reduce costs.
At 1st Providers Choice, we are keenly attuned to the needs of behavioral health organizations and have developed a Mental Health EHR solution that meets the specialty’s diverse requirements. Our software allows practices to improve efficiency in the following ways:
1. Streamlined workflow
In a traditional medical setting, it is customary for the patient to see a medical assistant or registered nurse before the provider, but in a mental health setting the provider is often the patient’s first point of contact. This change in workflow has been accounted for in our Mental Health EHR Software, allowing behavioral health organizations to deliver and document care in exactly the way that they are used to doing it.
2. Quicker access to patient data
Not only does our software prevent interruptions in care, but it facilitates the retrieval of important clinical data that influences the treatment process. This includes past and current medications, diagnoses and more. Providers can access data on-the-go from an Internet-enabled smartphone or tablet, allowing care to be delivered both onsite and at offsite locations, such as a hospital or residential facility.
3. Better scheduling
For behavioral health organizations using Mental Health EHR software, appointment scheduling has never been easier. Our software accounts for the fact that staff must be able to manage and schedule patients at different facilities and office locations. Additionally, we allow for the creation of custom appointments – from single-patient therapy sessions to group counseling sessions in which multiple patients may be scheduled.
4. Simplified information sharing
Mental Health EHR software enables behavioral health providers to instantly share data regarding a patient’s diagnosis and treatment to other caregivers invested in the patient’s health. This results in dramatic improvements in care delivery and patient outcomes. Only authorized users may be given access, ensuring the patient’s privacy is respected.
5. Mental health-specific patient portal integration
The ability to easily integrate the EHR software with a patient portal allows many time-consuming administrative to be completed by the patient online. Giving patients the ability to schedule appointments online and request medication refills, for example, reduces the amount of time that staff members spend on the phone.
To learn more about these and other Mental Health EHR software benefits, call 480-782-1116 today.