AI-Powered EHR & EMR Software for Clinics, Physicians, and Healthcare Practices

Hello my name is Sarah and I wanted to take a minute and tell you about my experience implementing a Podiatry EMR program. We researched for about 18 months and in doing so looked at over 20 different EMR programs. We recently went live with IMS through 1st Providers Choice and were completely thrilled that during the first two months of the transition of going paperless, we showed an increase in productivity even during training and the implementation process. The more we are in the software, the more we find that it has so many capabilities to be efficient for my doctors, my billing coordinator, and the front desk. Support has been good, there were a few occasions where we needed things off business hours, and even then 1st Providers Choice was there for us. We were glad we took our time and looked at several programs before making a decision.

We began implementing IMS in our office in April of 2011. This transition was made exceptionally easy with the help of 1st Providers Choice support staff. 1st Providers Choice support staff was quick to respond to all of our support needs during implementation and with any of our current support needs. We were uncertain and a little skeptical about bringing the billing in house because I had never done billing before. Our office was able to bring billing in house during this time of implementing IMS and our revenue is up and our turnaround time is quicker than ever before. We are happy that we decided to go with 1st Providers Choice and made the transition to utilizing IMS for Podiatry.

Choosing 1st Providers Choice as a business partner has been an excellent choice for our office. We received extensive training from the educational team and find the program to be very user friendly. Scheduling is easy and our billing process has been greatly expedited. The EHR part of the program is easy to work, saves time and helps prevent errors. We have successfully implemented the built-in fax and camera features. 1st Providers Choice is a progressive company that keeps up-to-date on laws and changes and offers excellent support. Thanks, 1st Providers Choice, for helping our office run more efficiently. We really like this program.

My bad-debt write-offs have been reduced over 90%. Pre-IMS, we had an average of $80,000 per month outstanding in charges waiting for referral. Since implementation of IMS we now regularly maintain no more than $400 per month. The Authorization tracking screen helps us in timely follow-up with the insurance companies. The billing module is great, in a way we now know what ensures timely payments. The aging reports help our billers set priority of follow-ups, making sure we work in the right areas.

I just wanted to say that I love IMS!!! We have had other programs in the past but IMS is super!!!! I can bill out charges, enter patient demographics, print patient statements and read the patient ledger much easier. My favorite part of IMS is the billing part. It is so easy to read!!!! Makes my job easier!!!! Thank You!!!

IMS has improved the billing payment turnaround time. The denied claims have been reduced drastically. The implementation process was smooth and the system is very user friendly.