IMS EMR Support Services

Award-winning practice management software that provides real solutions to healthcare professionals.
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EMR Support Services

IMS EMR is designed to provide total business solutions from beginning to end. That's why our powerful, robust software is accompanied with an array of support services to help you get the most out of your practice management software. With your purchase, you will benefit from:

  • Technical assistance for installation and initial configuration
  • Support during your "Go Live" phase
  • Staff training services and technical support
  • Assistance from a local technician who is familiar with your practice's needs

Installation & Setup

An installation team will help you install and configure your practice management software. Although IMS is designed to be able to use without additional configuration, it offers full flexibility and customization options. The installation team can help you configure the software so that it is optimized for the unique needs of your practice.

"Go Live" Support

Switching to a new practice management system can be stressful. We know that. We have trained technicians ready to assist during the "Go Live" phase of transition so that you can switch over to your new software with confidence. The design of the software, in combination with our experienced service support techs, will ensure your practice can continue working with as little disruption as possible.

Let Us Help You Train Your Staff

As part of our commitment to providing total solutions, we offer training services so that you can have a staff administrator available for any future customization needs.

Technical Support

IMS includes excellent technical support services from certified, trained technicians. We can assign a single, local IT expert to work closely with your practice to understand your needs and customize your software as the need arises.

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